Accessories

Accessories pairs/selects and configures additional devices to adjust volume, memory, etc. using a remote control or stream audio from a mobile phone, MP3 player, computer, television, DVD player, remote microphone, etc. directly to wireless hearing aids. Starkey offers several accessories that can be synced with most wireless hearing aids (not available for Halo 2 and Halo products). Click on any accessory below for more information.

Only one SurfLink remote device can be paired with the hearing aids at a time, therefore, either the SurfLink Remote Control or SurfLink Mobile can be enabled. A Favorite button function can be configured for the StarLink/Starkey/TruLink/SurfLink Remote Control or SurfLink Mobile to stop/start accessory or audio streaming, control noise (Comfort/Noise Control Boost, which initiates a more aggressive noise reduction setting and forced directional action in the current memory, if supported), etc. Audio streaming in specific memories can be enabled/disabled for the SurfLink Media and if a Best Fit is performed on both hearing aids, all applicable memories are automatically enabled. Per memory microphone settings while streaming can also be configured for the SurfLink Mobile, SurfLink Remote Mic/Mini Mobile, and/or SurfLink Media.

Note:  If a cell phone is paired with the SurfLink Mobile, the warble tone level can be adjusted within Inspire via Indicators.
  1. Connect and select the desired wireless hearing aid(s) to configure via Get Started.
  2. Click on the Read Device Settings or Load a Previous Session radio button and then click Start.

  3. Click Accessories.
    Note:  This feature is not available in some manufacturer's software for specific Inspire editions and languages selected via Configuration Preferences.
  4. Pair/select accessories accessories.
    * These accessories can be paired to the aids either inside or outside of Inspire. If added or deleted inside Inspire, the undo stack is automatically cleared.
    Field Name Description Details
    Accessories

    Starkey Accessories* (only available for Evolv AI, Livio Edge AI, Livio AI, and Livio products)

    Streaming Accessories/Table Microphone Pairs up to five remote microphone +s, mini remote mics, TV streamers, and/or table mics, and deletes paired accessories. Click for pairing instructions. Accessories display in the order in which they are paired. If the maximum streaming accessories and/or table mics are paired to the hearing aids and another streaming accessory or table mic is paired, the first accessory paired will be removed. To remove a paired accessory, click Delete.
    Remote Pairs a remote control. Click for pairing instructions. Only one remote control can be paired to the hearing aids. Pairing a different remote control automatically removes the previously paired remote.

    TruLink/SurfLink Accessories

    Remote Control Denotes whether or not to enable the TruLink/SurfLink Remote Control and selects the level. Only one SurfLink remote device can be paired with the hearing aids, therefore, if Remote Control is selected and Mobile was selected previously, it's automatically unchecked. The levels available are Advanced and Basic. The default is Advanced.
    Mobile Denotes whether or not to enable the SurfLink Mobile. Only one remote device can be paired with the hearing aids, therefore, if Mobile is selected and Remote Control was selected previously, it's automatically unchecked. This device is available for Picasso, Muse iQ, SoundLens Synergy iQ, Muse, SoundLens Synergy, Z Series, 3 Series, and Xino products and only available for Wi Series and Ignite products if the hearing aid's firmware version is 2.6 or greater.
    Remote Mic and Mini Mobile Denotes whether or not to enable the SurfLink Remote Mic and/or Mini Mobile. These devices are available for Picasso, Muse iQ, SoundLens Synergy iQ, Muse, SoundLens Synergy, and Z Series products.
    Media Denotes whether or not to enable the SurfLink Media and selects the streaming option. The options available are Automatic Start and Manual Start. If Manual Start is selected, either the Advanced SurfLink Remote Control or SurfLink Mobile is required and Stop/Start Audio Stream must be selected for the Favorite button. However, if Media was activated previously and streaming is changed from Automatic Start to Manual Start, the Advanced SurfLink Remote Control or SurfLink Mobile will not be required.
  5. Configure the paired/selected accessories accessories.
    Field Name Description Details
    Configure

    Starkey Accessories (only available for Evolv AI, Livio Edge AI, Livio AI, and Livio products)

    Streaming Accessories - Hearing Aid Mic While Streaming Selects if the hearing aids' microphone should turn off, on, or be reduced during audio streaming via the Remote Mic +, Mini Remote Mic, or TV. This field is only available for the Remote Mic +, Mini Remote Mic, and TV. The options available are Mic On, Mic Reduced, and Mic Off. The default is Mic On.
    Table Microphone - Hearing Aid Mic While Streaming Selects if the hearing aids' microphone should turn off, on, or be reduced during audio streaming via the Table Mic. This field is only available for the Table Mic. The options available are Mic On, Mic Reduced (which is 50% of the volume), and Mic Off. The default is Mic On.
    Favorite Button Configuration Selects the function that the Favorite button will initiate. This field is only available for the Remote. The options are None, Accessory Start/Stop, Comfort Boost (Initiates a more aggressive noise reduction setting (20 dB reduction at >75 dB input) and forced directional action in the current memory), Home (Returns the hearing aids to Program 1 at their power-on volume level), Jump to Memory 4 (Memory 4 must be enabled), and Tinnitus On/Off. The default is Accessory Start/Stop.

    TruLink/SurfLink Accessories

    Sync/Un-Sync Remote Control, Mobile, and/or Mic/Mini Mobile with/from Hearing Aids Identifies the address number on the SurfLink Remote Control to sync with the hearing aids or unsync's hearing aids from the remote control. 4 Hexadecimal (0-9 and/or A-F) Enter only the 4 character address after 3E on the SurfLink Remote Control found on the back of the device (click to view an image of the address) if configuring Multicast mode and click Sync. If configuring the SurfLink Remote Control for Broadcast mode, leave this field blank. This field is only available if SurfLink Remote Control was selected. Once synced, the address and and/or icons display to indicate which hearing aids are paired with the remote control. To unsync hearing aids from the SurfLink Remote Control, click Un-Sync. Hearing aids are paired with the TruLink Remote Control via the Home button. Hearing aids are synced/unsynced with/from the SurfLink Mobile via the SurfLink Mobile's Tools>Settings>Advanced Setup>Hearing Devices screen. Hearing aids are synced/unsynced with/from the SurfLink Remote Mic/Mini Mobile via the Sync icon on the slider. Before syncing/unsyncing the hearing aids with/from the TruLink Remote Control, SurfLink Mobile, or Remote Mic/Mini Mobile, end the wireless fitting session first by clicking .
    Favorite Button Configuration Selects the function that the Favorite button will initiate. This field is only available if Remote Control (Advanced) or Mobile was selected. The options available are based on the products connected. The options are None, Stop/Start Audio Stream (SurfLink only), Comfort/Noise Control Boost (Initiates a more aggressive noise reduction setting (20 dB reduction at >75 dB input) and forced directional action in the current memory), Jump to Memory 4 (Memory 4 must be enabled), Tinnitus On/Off (Tinnitus products only), and Initiate Self Check (Wi Series only and User-Initiated Self Check must be selected for both aids via Self Check and both aids must have a valid baseline). The default is either Stop/Start Audio Stream or None, depending on the hearing aid connected. For CROS/BiCROS products, if Stop/Start Audio Stream is selected, the receiver aid will be set to Stop/Start Audio Stream and the transmitter will be set to None.

    Configure Streaming Behavior (SurfLink Accessories only)

    Media, Mobile, and/or Mic Streaming Denotes whether or not to enable audio streaming in specific memories. These checkboxes are only available if Automatic Start is selected for the SurfLink Media. In addition, the Stream Boost memory is only available for Picasso, Muse iQ, SoundLens Synergy iQ, Muse and SoundLens Synergy products and is automatically checked if Stream Boost is enabled. This feature is not applicable for Disabled or Telephone memories ("N/A" displays) or streaming via SurfLink Mobile or Remote Mic/Mini Mobile (streaming initiates in all memories regardless if the memory is enabled/disabled). If selected for a specific memory, audio streaming will initiate when the hearing aids are in the specific memory.
    Hearing Aid Microphone Setting While Streaming Selects if the hearing aids' microphone should turn off or on during audio streaming in specific memories and if so, how much attenuation should be applied. These drop down lists are only available if Mobile, Remote Mic/Mini Mobile, and/or Media is selected. This feature is not applicable for Disabled or Telephone memories ("N/A" displays [SurfLink Media selected only]). If only the SurfLink Mobile and/or Remote Mic/Mini Mobile is selected, or both the SurfLink Mobile and/or Remote Mic/Mini Mobile and SurfLink Media are selected, Telephone memories are enabled; however, the microphone setting is only applied to the SurfLink Mobile and/or Remote Mic/Mini Mobile. The options available are Mic On, Mic On: -3 dB, Mic On: -6 dB, Mic On: -9 dB, and Mic Off. The default is Mic Off for hearing aids with an open vent or tinnitus stimulus only enabled memories, or Mic On: -6 dB for aids without an open vent. If a memory environment is changed to a different memory environment, a Disabled memory is enabled, or a Best Fit is performed on a specific memory or all memories, the microphone setting for all applicable memories will automatically be reset to either Mic Off or Mic On: -6 dB.
    Stream Boost Denotes whether or not to enable automatic streaming in the patient's hearing aid(s). This feature is only available for Picasso, Muse iQ, SoundLens Synergy iQ, Muse, SoundLens Synergy, and Z Series products. This checkbox is only available if Mobile, Remote Mic/Mini Mobile, and/or Media is selected. However, if SurfLink Media is the only accessory enabled and Automatic Start is selected, this checkbox is only available if Media Streaming is enabled for one memory. If selected, which is checked by default, the patient's hearing aid(s) automatically switches to streaming settings whenever audio streaming is started from the SurfLink Mobile, SurfLink Remote Mic/Mini Mobile, and/or SurfLink Media. For Z Series products, the current memory's microphone setting is utilized while streaming. When streaming stops, the hearing aid(s) automatically returns to the previous memory.
QuickTIPS

StarLink/Starkey/TruLink Accessories

StarLink Remote Control Starkey Remote Control Starkey TV Starkey Remote Microphone + Starkey Mini Remote Microphone Starkey Table Microphone TruLink Remote Control
Set-Up Set-Up Set-Up Set-Up Set-Up

Set-Up

Set-Up
    Streaming Virtual Meetings and Calls Streaming Virtual Meetings and Calls   Streaming Virtual Meetings and Calls  
      Audio Streaming with Amazon® Echo      

 

SurfLink Accessories

SurfLink Remote Control SurfLink Mobile SurfLink Remote Microphone SurfLink Mini Mobile SurfLink Media
Set-Up Set-Up Set-Up Set-Up Set-Up
  Hands-Free Cell Phone Use      
  Audio Streaming with Stream Boost