Instructional Videos for the Professional

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Inspire, TeleHear, and Hearing Aids

Inspire TeleHear RIC Rechargeable, Starkey Charger, and ZPower Evolv AI, Livio Edge AI, Livio AI, Livio, Halo iQ, Muse iQ, Halo 2, and Muse BTE and RIC Halo BTE RIC mini BTE BTE CIC, ITE, ITC, and IIC
2.4 GHz Initial Fit Protocol Registering TeleHear Portal Left-Right Indicator Insertion BTE Thin Tube Assembly BTE Programming Cable Insertion Programming Cable Insertion Thin Tube Assembly Thin Tube Assembly CIC Programming Flex Strip Insertion
User Controls Adding a Patient to a TeleHear Session Inserting the Desiccant Puck into the Starkey Charger BTE Thin Tube Care and Maintenance BTE Thin Tube Assembly Programming micro RIC 312 Programming Flex Strip Insertion Thin Tube Care and Maintenance Changing CIC Hear Clear
Speech Mapping Performing a Remote Fitting via Live Session Changing Hear Clear BTE Removing and Replacing Mic Cover BTE Left-Right Indicator Insertion Removing and Replacing Mic Cover Removing and Replacing Mic Cover Inserting the Device with Earmold Changing ITE Hear Clear
900 MHz Initial Fit Protocol   Replacing the Comfort Bud RIC Programming Cable Insertion   Left-Right Indicator Insertion Left-Right Indicator Insertion Inserting the Device with Thin Tube Changing ITC Hear Clear
    Pairing with SurfLink Mobile 2 RIC Removing and Replacing Mic Cover   Removing the Receiver Manually   Programming Cable Insertion Changing IIC Hear Clear
    Pairing with SurfLink Mini Mobile RIC Left-Right Indicator Insertion   Removing the Receiver with Removal Tool   Removing and Replacing Mic Cover  
    ZPower Correct Battery Charging RIC Removing the Receiver Manually   Changing Hear Clear   Left-Right Indicator Insertion  
    ZPower Charging Dock Placement RIC Changing Hear Clear   Replacing the Comfort Bud      
    ZPower Charging Dock Removal RIC Replacing the Comfort Bud          
      RIC Inserting the 40-gain receiver in Earmold          
      Tap Control          

 

Thrive/TruLink Control Apps and StarLink/Starkey/TruLink Accessories

Thrive Hearing Control App TruLink Control App StarLink Remote Control Starkey Remote Control Starkey Remote Microphone + Starkey Mini Remote Microphone Starkey TV Starkey Table Microphone TruLink Remote
Pairing Hearing Aids with Apple Device Pairing Hearing Aids Pairing Hearing Aids Binaural/Monaural Adjustments Turning Remote Mic + On/Off Pairing Hearing Aids Pairing Hearing Aids Pairing Hearing Aids Pairing Hearing Aids with TruLink Remote
Pairing Rechargeable Hearing Aids with Apple Device Using VoiceOver   Anatomy Anatomy Anatomy Anatomy Pairing Rechargeable Hearing Aids TruLink Remote Anatomy (Advanced)
Pairing Hearing Aids with Android Device Resetting the Hearing Aid Volume to Default Settings   Attaching the Lanyard Attaching the Lanyard     Anatomy TruLink Remote Anatomy (Basic)
Pairing Rechargeable Hearing Aids with Android Device Adjusting Volume from Device Settings     Streaming with Amazon® Echo    

 

 Locking/Unlocking
Setting Up Thrive Using Force Touch for Apple Devices

 

 

 

 

 

 

 Binaural Volume Change with Remote
Geotagging a Custom Thrive Memory Geotagging a TruLink Memory

 

 

 

 

 

 

 Monaural Volume Change with Remote
Controlling Hearing Aids with Apple® Control Controlling Hearing Aids with Apple® Control

 

 

 

 

 

 

 Attaching the Lanyard
Adjusting Hearing Aid Audio When Streaming Adjusting Hearing Aid Audio When Streaming

 

 

 

 

 

 

  
Using IntelliVoice Using the Remote Microphone

 

 

 

 

 

 

  
Using SoundSpace Using SoundSpace

 

 

 

 

 

 

  
Routing Your Audio Output Routing Your Audio Output

 

 

 

 

 

 

  
Adjusting Volume, Mute and Unmute Adjusting Volume, Mute and Unmute

 

 

 

 

 

 

  
Finding My Hearing Aids Finding My Hearing Aids

 

 

 

 

 

 

  
Adjusting the Tap Control Adjusting the Tinnitus Settings

 

 

 

 

 

 

  
 Enabling Apple Notification Center Service Alerts Enabling Apple Notification Center Service Alerts

 

 

 

 

 

 

  
 Un-Pairing Hearing Aids Un-Pairing Hearing Aids

 

 

 

 

 

 

  
Requesting Hearing Aid Adjustments  

 

 

 

 

 

 

  
Setting a Reminder  

 

 

 

 

 

 

  
Enabling Auto On/Off  

 

 

 

 

 

 

  
Using Fall Detection  

 

 

 

 

 

 

  
Using Thrive Assistant  

 

 

 

 

 

 

  
Using Language Translation  

 

 

 

 

 

 

  
Using Transcribe  

 

 

 

 

 

 

  
Using Self Check  

 

 

 

 

 

 

  
Using CROS Controls  

 

 

 

 

 

 

  
Turning Off Demo Mode  

 

 

 

 

 

 

  
Understanding the Thrive Wellness Score  

 

 

 

 

 

 

  
Enabling Accept/End/Decline Calls  

 

 

 

 

 

 

  
 

SurfLink Accessories

SurfLink Remote SurfLink Remote Mic/Mini Mobile SurfLink Media SurfLink Mobile 2
Turning Remote On/Off Pairing Hearing Aids with Remote Mic Turning Media On/Off Syncing Hearing Devices with SurfLink Mobile 2
Binaural Volume Change with Remote Turning Remote Mic On/Off SurfLink Media Adjustment Pairing a Bluetooth Entertainment Device with SurfLink Mobile 2
Monaural Memory Change with Remote Attaching the Lanyard on Remote Mic   Volume Adjustment
Attaching the Lanyard Pairing Hearing Aids with Mini Mobile   Memory Change
  Turning Mini Mobile On   Mute/Unmute
      Streaming Audio from a Bluetooth Entertainment Device
      Streaming Audio via Wired Input from an Audio Device
      Streaming Audio from SurfLink Mobile 2 Device Microphones
      Attaching the Lanyard Accessory
      Attaching the Belt Clip Accessory