Tools Menu

The Tools Menu provides the options to set hearing aids back to default settings, swap fitting sessions, maintain programmers, launch Media Player, reset the data log, calibrate speakers for Media Player, access Real Ear, Auto Path, Speech Mapping, Performance Update, and Feedback Canceller, run wireless diagnostics for the SurfLink Programmer, read and program any Starkey Hearing Technologies' brand hearing aid, and lock/unlock hearing aids. Click on any option below for more information.

• Clear Settings and Reset Device - Resets the connected hearing aid(s) back to the default settings

• Swap Fit - Transfers settings from a previous fitting session from one hearing aid to another hearing aid that may differ by product family, tier, style, or feature set

• Programmers - Searches and selects the programmers to be used within Inspire

• Media Player - Launches Media Player to play and record audio files for the patient during a fitting session

• Reset Data Log - Resets the Data Log to erase all current data in the hearing aid(s) and begin logging new data effective this date

  1. Connect and select the desired hearing aid(s) to reset via Get Started.

  2. Click on the Read Device Settings or Load a Previous Session radio button and then click .

  3. Click Tools from the Menu Bar.

  4. Click Reset Data Log and a dialog box appears asking you to confirm the reset.

     Note:  Reset Data Log is only available during a live fitting.

  5. To reset only the right or left hearing aid, uncheck Right or Left.

  6. Click OK to clear the data log from the selected hearing aid(s).

     Tip:  Click Cancel to cancel the reset.

• Speaker Calibration... - Calibrates the PC's speakers in preparation for using Media Player

• Real Ear Measure (Integrated/Live) - Measures the patient's real ear response

• Adult Auto Path - Launches a wizard to assist in completing the initial fitting of an adult hearing aid patient

• Pediatric Auto Path - Launches a wizard to assist in completing the initial fitting of a pediatric hearing aid patient

• Speech Mapping/Stop Speech Mapping - Verifies speech audibility and comfort. On the Tools Menu, Speech Mapping and Stop Speech Mapping toggle between each other based on the option currently selected.

• Performance Update - Updates the hearing aid's firmware to operate at a more advanced performance level, oftentimes making new features available

• SurfLink Wireless Diagnostics - Troubleshoots i ssues with SurfLink wireless connections and provides solutions to the problems

• Add Code - Allows you to read and program any brand of Starkey Hearing Technologies' hearing aid by entering an encrypted code provided by Customer Service  

  1. Disconnect the hearing aid(s) and locate the serial number(s).

  2. Contact Customer Service and give the representative the serial number for each hearing aid, if applicable. The representative will provide a code for each hearing aid which must be entered into Inspire.

     Note:  The code(s) can be emailed if desired.

  3. Click Tools from the Menu Bar.

  4. Click Add Code.

  5. Enter the 16 alphanumeric code provided by Customer Service.

  6. Click Add to add the code to Inspire and a confirmation message displays.

     Tip:  If the code was not accepted, repeat steps 5-6.

     Tip:  Click Close to cancel adding the code.

  7. Repeat steps 5-6 to enter another code, if applicable.

  8. Click Close.

  9. Reconnect and select the hearing aid(s) via Get Started.

• Feedback Canceller - Launches Feedback Canceller to prevent feedback in a wide variety of environments

• Device Access Settings... - Locks hearing aid fitting data to prevent unauthorized users from making any modifications and unlocks hearing aids that are locked