Device Access Settings

Device Access Settings locks hearing aid fitting data to prevent unauthorized users from making any modifications and unlocks hearing aids that are locked. A four digit Hearing Aid Lock Code Key must be identified first via General Preferences to lock the hearing aid(s). When a locked hearing aid(s) is later connected, if the four digit code doesn't match the code in General Preferences, it must be entered to unlock the aid before it can be read and adjustments made. Once the locked hearing aid(s) is read, it's automatically unlocked and must be locked again if desired.

If fitting binaurally, both ear sides will be locked or unlocked; ear sides cannot be selected independently. If a hearing aid has been locked, a Alert displays on the Left Navigation Bar.

  1. Connect and select the desired hearing aid(s) to lock or unlock via Connect.
  2. Click Connect.
  3. Click Tools from the Menu Bar.
  4. Click Device Access Settings.
    Note:  This feature is only available in a live fitting.
  5. Lock or unlockLock or unlock the hearing aid(s).
    Field Name Description Details
    Hearing Aid Settings Locked Denotes whether or not to lock or unlock the hearing aid(s). If checked, the hearing aid(s) is locked; therefore, it cannot be read if the code in the hearing aid(s) doesn't match the code in General Preferences.
    Click to view Hearing Aid Lock Code Key Hyperlink to General Preferences. Accesses General Preferences to enter, edit, or view the code.
    Tip:  If a code has not been identified via General Preferences, the checkbox(es) is hidden, and a message will appear indicating a code is required. Click Click to view Hearing Aid Lock Code Key to enter a code. Once the code is entered, Device Access Settings redisplays, but the checkbox(es) is still hidden. Click OK to close this screen. Reaccess Device Access Settings and the checkbox(es) now displays.
  6. Click OK.
    Tip:  Click Cancel to discard the changes.