Change Receiver

Change Receiver replaces the receiver matrix in Xino Classic, Zōn, and Destiny RIC hearing aids. The receiver type (stock or custom AP) and matrix can be selected and once the change receiver process is complete, the aids are automatically set to Full On Gain and all adaptive features are reset. To change the receiver in all other products, see Acoustic Options.

1. Connect and select the desired hearing aid(s) in which to change the receiver via Get Started.

2. Click on the Read Device Settings or Load a Previous Session radio button and then click Start.

3. Click from select fitting graphs and then click .

   Note:  This feature is only available in a live fitting.

4. Replace the receiver(s).

   Note:  For select products, the microphone cover must be released first prior to detaching the old receiver. Once the new receiver is attached, replace the microphone cover.

5. To change only the right or left hearing aid, uncheck Right or Left.
6. Select the new receiver type and matrix if applicable.

   Note:  The current session receiver type and matrix display. Based on the receiver type selected determines the matrix options available.

7. Click OK.

   Note:  This button is only enabled if a new receiver type and/or matrix was selected.

   Tip:  Click Cancel to cancel the receiver change.

   Note:  If a different receiver matrix is selected, the Save Fitting screen displays. Click Yes to save the session, click No to not save the session, or click Cancel to cancel the receiver change process.

   Note:  It's important to remove the hearing aid(s) from the patient's ear(s) prior to changing the receiver.

8. Click Update.

   Tip:  Click Cancel to cancel the receiver change.

   Note:  Do not disconnect the hearing aid(s) from the computer during the change receiver process. If a different receiver matrix was selected, the hearing aid(s) is automatically muted. If a different receiver matrix was not selected, the hearing aid(s) is not automatically muted unless muted previously.

9. Click Close once the process is complete and the Get Started screen automatically displays.

   Note:  The hearing aid(s) remains muted or is muted if not muted previously.