Load Settings

Whenever a previously saved live fitting session is opened via Noah, PatientBase, Inspire Toolbar, or the File Menu, a message to load the settings into connected devices displays. If Yes is selected, the Devices Detected pop-up automatically displays to select the desired hearing aids. All the hearing aids detected displays for selection. If No is selected but loading the settings into connected devices is later warranted during the live retrieved fitting session, the Devices Detected pop-up can be launched manually to select the desired hearing aids. If the settings are transferred, the retrieved fitting session automatically overwrites all existing fitting settings in the selected hearing aids.

If fitting one hearing aid and a second hearing aid is desired during the fitting, or if simulating and a live fitting is later desired, the Devices Detected pop-up cannot be launched manually to add a second aid or start a live fitting. Rather, you must navigate back to the Get Started screen and select the hearing aids to program.

1. Open a previously saved live fitting session via Noah, PatientBase, Inspire Toolbar, or the File Menu and a message to load the settings into connected devices displays.

   Note:  Only a previously saved live fitting session can be transferred to connected devices. To transfer a previously saved simulated fitting session to connected devices, see Load a Previous Session.

2. Click Yes and the Devices Detected pop-up displays.

   Note:  All hearing aids connected to any programmer displays. If wireless hearing aids are within range of the TruLink or SurfLink Programmer and contain fresh batteries but aren't detected, click Refresh to execute a manual discovery. The hearing aids with the strongest signal are listed first. If programming Honor or Halo products that have been paired and are currently connected to an iOS device, either Bluetooth on the iOS device or the device itself must be turned off in order for the TruLink Programmer to read and program the aids.

   Note:  Only the wired and/or wireless programmers selected via Programmers can detect hearing aids. If you're having trouble establishing a wireless connection to the hearing aids you want to fit, click View Programmers to detect all available programmers.

   Tip:  Click No to not load the settings into connected devices. To load the settings later during the same live retrieved fitting session, click Load Settings and the Devices Detected pop-up displays.

   Devices Detected Information	Description
   Client	Patient whose previous live fitting was retrieved.
   	Views and/or edits the selected patient's audiogram. Can only edit the audiogram if Inspire was launched from within Noah or PatientBase.
   	Indicates active programmers. Only the programmers selected via Programmers that are active display.
   Programmer	Programmer the hearing aid(s) is connected to (e.g., TruLink, SurfLink, SpeedPort 2, NOAHlink, etc.).
   	Indicates disconnected programmers. Only the programmers selected via Programmers that are disconnected display. Click on the disconnected programmer and then click Reconnect to reestablish connection.
   	Indicates a wired programmer.
   Refresh	Executes a manual discovery of wireless hearing aids within range of the TruLink or SurfLink Programmer. Only displays if a TruLink or SurfLink Programmer is selected.
   	Selects the hearing aid(s) to load the settings into. Only one right and one left hearing aid connected to the same programmer can be selected. If one or two compatible hearing aids are connected to a wired programmer, they're automatically checked by default. If two wireless hearing aids are paired and one side is selected, the opposite side is automatically selected. However, if both paired hearing aids are selected and one side is unchecked, the opposite side is not unchecked to allow a monaural fitting.
   	Indicates the two hearing aids are paired. The right hearing aid displays first followed by the left. Only displays for wireless hearing aids.
   /	Denotes if the hearing aid is a right or left aid.
   Image	Picture of the hearing aid detected.
   Patient Information	Patient's name, product, matrix, serial number, and firmware version. The patient's name only displays if the wireless hearing aid was previously fit to the patient and Show Patient Name for Wireless Devices is selected via Wireless Preferences.
   	Locates the hearing aid by playing a tone in the device. Only displays for wireless hearing aids.
   	Indicates the battery strength visually and numerically. Black represents greater than 25% battery life and red represents less than 25%. Only displays for wireless hearing aids.
   assign R/L	Selects the hearing aid side. Only displays for standard wireless hearing aids or wired hearing aids that are connected to the wrong cable. If two hearing aids are paired and one of the sides is changed (e.g., L to R), the opposite aid will change automatically (e.g., R to L).
   Load Settings	Loads the settings into the selected device(s). This button is only enabled if a hearing aid was selected.

3. Click the checkbox to the left of the desired hearing aid(s) to load the settings into.

4. Click .

   Note:  If changes were made to the live retrieved fitting session that weren't saved, the Save As a New Fitting screen displays. Click Yes to save the session to Noah or PatientBase, click No to not save the session, or click Cancel to cancel loading the settings into the selected hearing aid(s).

   Note:  If the hearing aid(s) contains a lock code and it doesn't match the code via General Preferences, it must be entered to unlock the aid before the settings can be loaded. Enter the 4 digit code and click OK. If the correct code is entered or if the code matched the code via General Preferences initially, the hearing aid is automatically unlocked and must be locked again if desired via Device Access Settings. If the code is unknown, click Cancel to cancel loading the settings and return to the Get Started screen or click Clear Settings and Reset Device to clear all settings and patient data from the hearing aid and return it to the default settings.

   Note:  If there's a conflict between the audiogram in the hearing aid and Noah or PatientBase, a dialog box displays asking which audiogram to use. Click Hearing Aid to use the hearing aid's audiogram or click Office System to use Noah or PatientBase's audiogram. If there's a conflict between the fitting formula in the hearing aid and the default fitting formula selected in Inspire, a dialog box displays asking which fitting formula to use. Click on the radio button representing the desired fitting formula to use and if the option selected should apply to all future conflicts, click the checkbox Remember my preference and don’t ask me again to bypass this message in the future. Click Continue to use the selected fitting formula or click Cancel to cancel the fitting and return to the Get Started screen. If the default fitting formula was selected, a Best Fit All Memories is automatically performed on the applicable hearing aid(s).

   Note:  If paired wireless hearing aids were selected that don't have matching wireless capabilities and the same configuration, the Wireless Settings Conflict dialog displays asking you to select which device has the desired functionality for your fitting. Click Select for the source hearing aid and Inspire automatically changes the settings in the other hearing aid to match those of the selected hearing aid or click Cancel to cancel the fitting and return to the Get Started screen. See Wireless Programming for more information.

   Note:  If the live retrieved fitting session does not match the selected hearing aid's fitting session, Swap Fit automatically launches if the hearing aid is compatible. If the hearing aid is incompatible, the transfer is cancelled and a message to select a different fitting session displays. Click Yes to select a different fitting session or click No to not open a different fitting and return to the live retrieved fitting session.

   Tip:  Click X on the Title Bar to close the Devices Detected pop-up without selecting a hearing aid.

5. Once the session is successfully loaded, a message displays. Click OK.

6. Program the hearing aid(s).

   Note:  As the hearing aid(s) is programmed, the connection status icons will change.

   Note:  If programming a wireless hearing aid, the physical user control, if applicable, is disabled during the fitting. Once the fitting session is complete, the physical user controls can be re-enabled to test the hearing aid without exiting Inspire. See Wireless Programming for more information.

   Note:  If programming a wireless hearing aid and the connection is lost during the fitting, Inspire automatically attempts to reestablish connection for 15 seconds. If this is unsuccessful, a message displays indicating the specific side(s) that went out of range and to reestablish connection. See Wireless Programming for more information.