Device Guide

The Device Guide prints instructions and tips to assist the patient in adjusting his/her hearing aid based on the device's features, configuration, accessories, etc. The tips for success must be identified and selected via Reports Preferences in order to print on the report. The Report Header options selected via Reports Preferences determines the logo/text and patient information that prints at the top of the report. This report is only available for Honor, Pride, Halo, Z Series, 3 Series, Pride IIC, Xino Wireless, and Xino Tinnitus products. For Honor and Halo products, please refer to the operations manual for instructions on adjusting the hearing aid using the mobile phone application.

  1. Connect and select the desired hearing aid(s) to report via Get Started.

    Tip:  To report simulated products, see Simulate. Continue at step 3.

  2. Click on the Read Device Settings or Load a Previous Session radio button and then click .

  3. Adjust the hearing aid(s) if desired.

  4. Click File from the Menu Bar.

  5. Click Print to print and/or preview the report.

    Tip:  Click  on the Inspire Toolbar to print and/or preview the report.

  6. Click Device Guide.

  7. Uncheck Include tips for success to not print the tips selected via Reports Preferences if desired.

  8. Click Print or Print Preview.

    Tip:  Click Cancel to cancel the report and close the Print screen.

  9. If Print was selected, change any print settings if desired and click Print. If Print Preview was selected, navigate or print the report using the options on the Print Preview Toolbar.

    * If reporting CROS/BiCROS devices, only the product family prints for the transmitter.
    Device Guide Description
    Report Header Manufacturer's logo, company's logo, or customized text. Prints based on the Report Header selected via Reports Preferences.
    Customized for Patient's name. Only prints if Patient Name was selected via Reports Preferences.
    DOB Patient's date of birth. Only prints if Patient Date of Birth was selected via Reports Preferences.
    Session Date of the current or retrieved session. Only prints if Session Date was selected via Reports Preferences.
    Left* Left hearing aid's product family, circuit, and style, zoomed in image of the user control, if applicable, and image of the device.
    Right* Right hearing aid's product family, circuit, and style, image of the device, and zoomed in image of the user control, if applicable.

    Control Surface (only prints if the hearing aid contains a Sweep Technology volume control and Surface Control Sleep was selected via User Controls
    Patient Experience Describes how to awake the hearing aid from sleep.

    Levels (only prints if the patient can adjust the hearing aid's volume, tinnitus stimulus, and/or balance, and/or mute the device)
    Volume, Tinnitus, Balance, and/or Mute Describes how to adjust the volume, tinnitus stimulus, and/or balance, and/or mute the hearing aid(s). The instructions are based on the hearing aid's physical user control (e.g., rocker switch, push button, etc.), if applicable, and how it's configured.
    Indicator Sounds An image showing the steps and the number of beeps and clicks, or tones that play between maximum and minimum.

    Memory (only prints if the patient can change the hearing aid's memories)
    Patient Experience Describes how to change the memories. The instructions are based on the hearing aid's physical user control (e.g., rocker switch, push button, etc.) and/or wireless accessory, how they're configured, and the memories selected.
    Memory Table Lists the hearing aid's memories, mode (CROS/BiCROS only), and the indicators that play based how it's configured.

    T2 Remote Control (only prints if T2 Remote Control was enabled via User Controls)
    Activate the T2 function, Adjust your hearing aid, and Remote Control Image Describes how to enable the hearing aid for commands and shows on the remote control image how to adjust the volume, change the memories, adjust the tinnitus stimulus, and mute/unmute the device.

    SurfLink Remote Control (only prints if SurfLink Remote Control was enabled via Accessories)
    General Use, Lock/UnLock, Ear Selection, and Favorite Button Shows on the remote control image how to adjust the volume, change the memories, mute/unmute the hearing aid(s), etc. and describes its basic functions.

    SurfLink Remote Microphone (only prints if SurfLink Remote Mic was enabled via Accessories)
    General Use Diagrams the features on the remote microphone image and describes its general use.
    Memory Table Lists the hearing aid's memories and denotes whether or not audio streaming is available.

    SurfLink Mobile (only prints if SurfLink Mobile was enabled via Accessories)
    Remote Control function, Ear Selection, Favorite Button, and Answering Phone Calls Shows on the mobile images how to adjust the volume, change the memories, mute/unmute the hearing aid(s), answer phone calls, etc. and describes its basic functions.

    SurfLink Media (only prints if SurfLink Media was enabled via Accessories)
    Media Streaming Shows on the media image how to adjust the volume, adjust the streaming activation range, and turn it on/off and describes its basic functions.
    Memory Table Lists the hearing aid's memories and denotes whether or not audio streaming is available.

    Low Battery (only prints if reporting CROS/BiCROS devices)
    Patient Experience Describes the difference in the low battery indicator that plays for the receiver and transmitter.

    Tips for Success (only prints if Include tips for success was selected when generating the report and Tips were selected via Reports Preferences)
    Tips 1-8 Only the tips selected via Reports Preferences print.

  10. If Print Preview was selected, click X on the Title Bar to close.

  11. Click Cancel to close the Print screen.