Specsavers

Hearing Aid Options

Hearing Aid Options selects and orders options such as color, vent, warranty, and wireless accessories for the hearing aid(s) selected via Hearing Aid Selection. The circuit, user control, and memory information selected along with the default options (e.g., color, vent, warranty, etc.) displays in the basket per ear side. The default options can be changed and additional options (e.g., wireless accessories, wax protection, etc.) can be selected. Based on the circuit and style selected determines the options available. Any additions or changes, with the exception of wireless accessories, are automatically reflected in the basket.

The warranty that automatically defaults for most hearing aids can be selected via Shipping Information Preferences. However, some hearing aids only provide specific warranty options, therefore, the default warranty selected may not be available for a particular circuit. As a result, the warranty will default to the option closest to the default warranty selected. For example, if the default warranty selected via Shipping Information Preferences is 2 years but hearing aid selected via Hearing Aid Selection only offers 3-5 years, the default warranty will be 3 years.

The hearing aid circuit and style must be selected first via Hearing Aid Selection before accessing this screen. The Hearing Aid Options screen automatically defaults to a binaural view, therefore, if two different circuits and/or styles were selected, Right ear adjustment, Binaural adjustment, or Left ear adjustment icons display in the options drop down lists or to the left of the checkboxes to indicate if the particular option applies to the right, left, or both ear sides.

  1. Select the hearing aid(s) circuit, style, etc. to order via H/A Selection.

  2. Click H/A Options from the Left Navigation Menu.

    Tip:  Click Order Options via H/A Selection to access.

  3. Inspire automatically defaults to a binaural Select Binaural view if applicable. To order options for only the right or left hearing aid, click Select Right Only or Select Left Only.

  4. Select the desired option to add or change from the drop down list or click the checkbox to the left of the option to select or unselect.

    Note:  Some options are only available for select circuits and styles.
     
     
    Field Name Description Details
    Faceplate Color Selects the hearing aid's faceplate color. Based on the circuit and style selected determines if faceplate color is available and if so, which colors are available.
    Shell/Case Color Selects the hearing aid's shell/case color. Based on the circuit and style selected determines the colors available.
    Earhook Selects the hearing aid's earhook. This option is only available for BTE styles. Based on the circuit and style selected determines the earhooks available.
    Venting Selects the hearing aid's vent. Based on the circuit and style selected determines the vents available. The vents that may be available are 1 Vent, 2 Vent, No Vent, Tympanette IROS, IROS B, IROS C, Mini Vent, and Variable Vent.
    Order Warranty Selects the hearing aid's warranty. The warranty selected via Shipping Information Preferences automatically defaults. See the paragraph above for more information. Based on the circuit and style selected determines the warranties available. The warranties that may be available are 1, 2, 3, 4, and 5 years.
    General Options Selects the hearing aid's general options. Multiple options can be selected if applicable. Based on the circuit, style, and user control selected determines if general options is available. The options that may be available are Canal Lock, CIC Removal Handle, Double VC Cap, Removal Notch, Dull/Matte Finish, Real Ear Ready, and Replaceable Mic Cover. Options that are not available for the circuit, style, and user control selected are disabled.
    Wax Protection Selects the hearing aid's wax protection. Based on the circuit and style selected determines if wax protection is available. The options that may be available are Biconic Wax Guard, Canal Bell, Extended Receiver Tube, and Hear Clear. If Hear Clear is selected, which is checked by default, and Biconic Wax Guard, Canal Bell, and/or Extended Receiver Tube is selected, Hear Clear is automatically unchecked. Hear Clear can only be ordered by itself but Biconic Wax Guard, Canal Bell, and Extended Receiver Tube can either be ordered individually or in any combination.
    Wireless Options Selects a wireless remote control to adjust volume, memory, stream audio from the SurfLink Media, etc. if desired and denotes whether or not to order the SurfLink Media to stream audio from a television, DVD player, or other sound source automatically or remotely using either the SurfLink Remote Control or SurfLink Mobile. These options are only available if a wireless hearing aid was selected via Hearing Aid Selection. The SurfLink Remote Controls available are None, Basic, Intermediate, and Advanced. If SurfLink Media is selected and remote control streaming is desired, either the SurfLink Remote Control - Advanced or SurfLink Mobile should be ordered. The SurfLink Mobile cannot be ordered via this screen but a notation can be added to the Special Instructions section via Order Information.
    Tip:  To go back to the hearing aid selection screen, click Back to Selection.

  5. Once the options are selected, click Add to Cart and the Order Information screen displays to complete the order.

    Note:  If no patient was selected and Inspire was launched from within NOAH 4, the NOAH 4 Patient Browser screen displays. A patient must either be added or selected in order to continue. If no patient was selected and Inspire was launched from within NOAH 3, the patient's information and audiogram data will be blank on the order form.
     
    Note:  If the hearing aid(s) has not been added to the cart and a different Select Products screen is selected, a message to add the hearing aid(s) displays. Click Add to add the hearing aid(s) and access the selected screen, click Discard to clear the hearing aid(s) and access the selected screen, or click Cancel to cancel accessing the selected screen and remain on the Hearing Aid Options screen.